PAYONG, Y. Layanan Informasi Publik Dan Pengaduan Masyarakat Pemerintah Kota Kupang. Jurnal Inovasi Kebijakan, [S. l.], v. 5, n. 1, p. 13–33, 2020. DOI: 10.37182/jik.v5i1.46. Disponível em: https://jurnalinovkebijakan.com/index.php/JIK/article/view/46. Acesso em: 23 feb. 2025.